The document below constitutes a binding agreement. This agreement is between You, or the entity committing to this agreement (hereafter “Customer”, “You” or “Your”) and the owner/administrator of this website, (“Our”, “Us”, or “Company” or collectively “Parties” or “We”).
IT IS STRONGLY RECOMMENDED THAT YOU THOROUGHLY REVIEW THIS DOCUMENT IN ITS ENTIRETY AND UNDERSTAND THESE TERMS BEFORE ACCESSING, USING OR BUYING ANY PRODUCT OR SERVICE VIA THE WEBSITE.
If accessing or using this Website would violate the laws of your state, province or country, you agree not to use the Website. The “last modified” date which appears at the bottom of this document indicates the latest update status of this document, and all updates/edits supersede all previous version upon posting on the Website.
PRODUCT ORDERING POLICIES
ATTENTION: Questions or information requests about Your order should be directed to the Customer Service Department. The Customer Service Department is available between the hours of 9am-6pm Mon-Fri Pacific Time at firstname.lastname@example.org
YOU HEREBY ACCEPT AND UNDERSTAND THIS CONSUMER TRANSACTION INVOLVES AN OPTIONAL CHOICE THAT YOU HAVE MADE AND THAT YOU WILL BE LIABLE FOR PAYMENT FOR PRODUCT THAT WAS SHIPPED TO YOU, AND FUTURE SHIPMENTS OF PRODUCT, IF YOU FAIL TO NOTIFY US TO STOP SUPPLYING THE PRODUCT TO YOU.
When We process Your order, You will be shipped a supply of Your selected Product. Shipments placed during the week (MON-FRI) are generally shipped within 24 hours. There are no shipments on Saturdays, Sundays, or any Holidays. Orders will be shipped upon receipt of Your order using the method You selected at checkout. Immortal Laces does not guarantee arrival dates or times, or will refund or credit your delivery or processing charges.
If You selected the Trial option, the time for shipping and delivery counts against Your Trial Period, reducing the number of days of Your Trial Period. If You wish to get an extension of Your Trial Period due to slow postal delivery or delayed pickup, You must contact the Customer Service Department between the hours of 9am-6pm Mon-Fri Mountain Time at 801-693-8000 before your Trial period expires. Most requests for an extension will be granted, although this is done at the sole discretion of Immortal Laces.
Customer Contact Policy
In order to allow Us to be in contact with You, an accurate phone number, e-mail address, and shipping address are required upon placement of Your order. If You have not received Your Product, You must contact Us. If You do not and Immortal Laces has delivery confirmation at Your address, We will not be held liable for Your shipments and will assume You have the product.
Delivery Confirmation Policy
As many issues and situations beyond Our control may occur during shipping, You agree that any delivery confirmation (even those without a signature) from the selected shipping provider will be sufficient proof of delivery to You.
ORDER CANCELLATION AND RETURN POLICY
If You are enrolled in Immortal Laces program and wish to cancel future deliveries of the Product, You must contact Our Customer Service Department between the hours of 7am-6pm Mon-Fri Mountain Time at 877.822.5070. The email must include your last name, first name and full telephone number.
We strongly encourage you to contact our customer service department to assist you with a refund, before you consider filing a dispute or chargeback with your bank or credit card company.
BILLING ERRORS AND CREDIT CARD DESCRIPTOR
When You place an order with Us, You authorize the Company to bill Your credit card accordingly. This permission remains in effect until You revoke permission as per the terms stated in the Cancellations, Refunds and Returns section of this Agreement.
The descriptor (or subject line) in Your credit card statement or online banking entry will be Immortal Laces.
CHANGES TO PRICES AND PRODUCT CATALOGUE
We reserve the privilege of modifying prices and available Products on the Website at any time without prior notice to You. Previously quoted prices shall be grandfathered in to any modification if We communicated them to you prior to the modification.
LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTY
ALL PRODUCTS ARE PROVIDED “AS IS”. Immortal Laces DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE OF APPLICABLE LAW. THIS INCLUDES, BUT IS NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER VIOLATIONS OF RIGHTS.
UNDER NO CIRCUMSTANCES SHALL WE OR ANY OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, INDEPENDENT CONTRACTORS, TELECOMMUNICATIONS PROVIDERS, AND/OR AGENTS OF THE Immortal Laces BE LIABLE FOR ANY DAMAGES. THIS INCLUDES INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES. THIS APPLIES UNDER ANY CAUSE OF ACTION WHATSOEVER INCLUDING, BUT NOT LIMITED TO, CONTRACT, TORT, STRICT LIABILITY, WARRANTY, OR OTHERWISE.
THE COMPANY ASSUMES NO LIABILITY AND/OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE WEBSITE, THE CORRECTION OF DEFECTS, OR ANY ASSURANCE THAT IMMORTAL LACES WEBSITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY FURTHER ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY FAILURES, DELAYS, MALFUNCTIONS, OR INTERRUPTIONS IN THE DELIVERY OF WEBSITE CONTENT. IMMORTAL LACES DISCLAIMS ANY LOSSES OR DAMAGES CAUSED BY THE USE OF WEBSITE CONTENT OR ANY CONDUCT BY USERS OF THE WEBSITE, EITHER ONLINE OR OFFLINE. THE COMPANY FURTHER DISCLAIMS THE RESULTS EXPERIENCED THROUGH THE USE OF THE MATERIALS ON ANY IMMORTAL LACES WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION WILL BE BORNE BY THE USER (YOU).
In accordance with these statements, through Your continued use of the website, it is agreed that Immortal Laces entire liability is limited, in the aggregate, to the lesser of (i) USD $500.00, or (ii) the total You paid to Immortal Laces in the one (1) month period immediately preceding the incident for which You are making a claim. This limitation of liability applies to all CLAIMS, regardless Immortal Laces’s knowledge in advance of the possibility of such CLAIMS.
The preceding paragraphs shall constitute the sole warranties and/or representations and are in lieu of any and all other warranties, written or oral, express or implied, that may arise either by agreement between the parties hereto or by operation of law. This shall include warranties of merchantability and fitness for a particular purpose. No third party shall claim extension of these warranties and representations. Depending on the laws governing Your jurisdiction, the above exclusions may not apply to You.
REPRESENTATIONS; PRODUCT DISCLAIMERS
The company makes every effort to provide accurate information about Products. It is understood and agreed that the information conveyed about Products and/or their effectiveness is courtesy of independent third parties such as news agencies, scientific reports, and scientific / research entities (“Third Parties”). We do not warrant or represent such information as error-free, nor do we represent or endorse any Third Parties or their methodology. Any Product specification, performance data or other information provide shall be considered to be informational and illustrative, without guarantee or representation that the Products will conform to same.
Through Your continued use of this Website, You assent to follow all applicable laws and regulations of the United States. Website content is protected by law, including but not limited to, United States copyright and trademark law and international treaties. There shall be no implication of representation that Website content is suitable or free for utilization in other jurisdictions, especially those where their contents are illegal is prohibited. Accessing the Website outside the United States shall be on one’s own initiative and in understanding of the need to comply with applicable local laws.
REPRESENTATIONS FROM YOU
When using this Website and Our Product, You assent that:
You are over the age of eighteen (18)
You have read and understand the terms of this Agreement
Any Products You purchase from the Website will be used for Your personal, non-commercial use
You will not re-sell, re-distribute or export any Product ordered from the Website
Immortal Laces has the right to rely upon all information provided to Immortal Laces by You
Immortal Laces may contact You for any purpose, including but not limited to:
Customer satisfaction surveys
Inquiries about any orders You placed, or considered placing, at or through the Website.
The collective contents of the Website (collectively, “the Intellectual Property”) are protected by copyright, trademark, and other laws of the United States, as well as international conventions and the laws of other countries. It is the exclusive property of Immortal Laces and/or its licensors. By using the Website and/or purchasing products, you accrue no license or ownership rights in or to any of the Intellectual Property. Where not permitted by law, none of the Intellectual Property shall be copied or used by You without Immortal Laces’s prior express written permission.
WEBSITE USER CONDUCT AND RESTRICTIONS
As a user of the Website, You agree to abide by the following:
You shall not upload, post, email, or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, pornographic, libelous, invasive of anyone’s privacy, hateful, or racially, ethnically, or otherwise objectionable;
You shall not conduct Yourself in an inappropriate, offensive, indecent, or vulgar manner;
You shall not use the Website for any illegality or unlawful purposes;
You shall not upload, post, email, or otherwise transmit any content that You do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary, and confidential information learned or disclosed as part of employment relationships or under non-disclosure agreements);
You shall not upload, post, email, or otherwise transmit any content that is the intellectual property of another.
You shall not upload, post, email, or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
You shall not upload, post, email, or otherwise transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
You shall not interfere with or disrupt the Website, the services, the content or servers or networks connected to the Website, the services or the content, or disobey any requirements, procedures, policies, or regulations of networks connected to the Website, the services, and/or the content, the terms of which are incorporated herein;
You shall not intentionally or unintentionally violate any applicable local, state, national, or international law.
Unless You have the express written permission of Immortal Laces or its agents, You will not:
Duplicate the Website where not expressly permitted per the terms of this Agreement or applicable law
Create derivative works based on the Website or Immortal Laces Intellectual Property;
Remove any copyright or other proprietary notices from the Website or Immortal Laces’s Intellectual Property
Creates frames or use framing techniques connected to the Website or Immortal Laces’s Intellectual Property
Create meta-tags or other “hidden text” with the Website’s name or marks;
Create any kind of “Deep-link” to any page of the Website;
Attempt to get around encryption or other security tools on the Website
Engage in theft of user names and passwords or use another’s user name and password in order to gain access to a restricted area of the Website
Attempt data mining, use bots, or try similar data gathering and extraction tools on the Website;
Engage devices, software or routines to interfere, or attempt to interfere, with the proper working of the Website, server or activities conducted therein; or,
Create an unreasonable or disproportionately large load on the Website or its network infrastructure.
TERMINATION OF AGREEMENT
Immortal Laces reserves the right to terminate this Agreement without notice and/or refuse to sell to anyone who We believe, at Our sole discretion:
Violates any of the terms of this Agreement
Abuses the Products and/or services We provide
Fails to provide sufficient information to allow for identification of real name, address, and/or other contact information.
Any notice We may be required to give according to the terms of this Agreement shall be provided to You by postal mail or by email at Our discretion. Email notification will be sent to the last known email address provided to Immortal Laces and shall be deemed delivered once sent.
LINKS IN THE WEBSITE AND DEEP LINKING
Periodically throughout the Website, there may be links to other web sites and/or resources. These websites have not been reviewed for accuracy, content, privacy policies or availability of information and Immortal Laces is not responsible for data found on websites that link to or from any Immortal Laces Website. Any guarantee of Your satisfaction with a 3rd party product or service is disclaimed by Immortal Laces. Immortal Laces further disclaims any perceived endorsement of merchandise, accuracy, or reliability of information contained in third-party sites or content.
Immortal Laces disclaims any implied or perceived representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) You give to a third party, and You hereby irrevocably waive any claim against Immortal Laces with respect to such sites and third-party content. You are encouraged to make Your own investigations before proceeding with any online or offline transaction with a third party. The Company and its affiliates, officers, directors, shareholders, employees, independent contractors, telecommunications providers, or agents disclaim any liability any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages from your use of third-party material or third-party sites linked to this Website.
Under no circumstance shall any link to the Website be framed to the extent that such frame contains any sponsorship, advertising, or other commercial text or graphics. All links to the Website must be to www.immortallaces.com.
Any failure to perform due to unforeseen circumstances or to causes, including but not limited to: acts of God, such as fire, flood, earthquakes, hurricanes, tropical storms or other natural disasters; war, riot, arson, embargoes, acts of civil or military authority, or terrorism; strikes, or shortages in transportation, facilities, fuel, energy, labor or materials; failure of the telecommunications or information services infrastructure; hacking, SPAM, or any failure of a computer, server or software, for so long as such event continues to delay Immortal Laces performance shall not be the liability of The Company.
INDEMNITY AGREEMENT AND STATEMENT OF BINDING ARBITRATION
As per the terms of this agreement, Immortal Laces is defended, indemnified, and held harmless, as are its affiliates, officers, directors, shareholders, employees, independent contractors, telecommunications providers, and agents, from and against any and all claims, actions, loss, liabilities, expenses, costs, or demands, including, but not limited to, reasonable legal and accounting fees, which are not limited to the term “costs” as defined by the Federal Rules of Civil Procedure, for all damages directly, indirectly, and/or consequentially resulting or allegedly resulting from Your use, misuse, or inability to use the Website, or Your breach of any of these terms and conditions of this Agreement.
You shall be promptly notified by electronic mail of any such claim or suit, and cooperate fully (at Your expense) in the defense of such claim or suit. If Immortal Laces does not hear from You promptly, Immortal Laces reserves the right to defend such claim or suit and seek full recompense from You.
DISPUTE RESOLUTION BY BINDING ARBITRATION
We Agree to First Contact Each Other With Any Disputes Before Going to Another
We each agree to first contact each other before going to another party with any disputes. We each agree to provide a written description of the problem, all relevant documents/information, and a proposed resolution.
Immortal Laces will contact You by letter at the billing address You provided Us.
We Each Agree To Arbitrate Disputes in Lieu of Court Action
We each agree to finally settle all disputes only by arbitration (as defined and subject to any specific exceptions below). Under the terms of arbitration, there is no judge or jury and review is limited. Arbitrated decisions are final and binding without appeal.
We also each agree as follows:
If either party wishes to engage in arbitration, written notice shall be sent to the other providing a description of the dispute, previous efforts to resolve the dispute, all supporting documents/information, and the proposed resolution.
We each agree to make attempts to resolve this dispute within forty-five (45) days of receipt of the notice to arbitrate; after that time period
We may submit the dispute to formal arbitration.
The FAA applies to this Agreement and arbitration provision. We each agree that the FAA’s provisions shall govern all questions of disputes suitability for arbitration.
The arbitration will be administered by the National Arbitration Forum (“NAF”) under its arbitration rules. If any NAF rule conflicts with the terms of this Agreement, the terms of this Agreement apply. Copies of procedures, rules, and fee information are available via the NAF at 1-800-474-2371 or www.adrforum.com.
Unless agreed otherwise and accepted by both parties, the Arbitration will be conducted by a single neutral arbitrator and will take place in the state of Your last billing address. The federal or state law that applies to the Agreement will also apply during the Arbitration.
Both parties agree not to pursue arbitration on a consolidated or class-wide basis.
Both parties agree that any arbitration will be solely between each other and not brought on behalf of or together with a third party claim. If for any reason any court or arbitrator holds that this restriction is unconscionable or unenforceable, then this agreement to arbitrate does not apply and the dispute must be brought in court.
Each party agree to be responsible for their own costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration. An exception to this is Immortal Laces’s agreement to cover any arbitration administrative or filing fee above: (a) $25 if You are seeking less than $1,000 from Immortal Laces; or (b) the equivalent court filing fees for a court action in the appropriate jurisdiction if you are seeking $1,000 or more from us.
Class Actions Prohibited
WE EACH WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CONSOLIDATED OR CLASSWIDE BASIS. NEITHER PARTY SHALL JOIN A CLAIM WITH THE CLAIM OF ANY THIRD PARTY, OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF A THIRD PARTY UNDER ANY CIRCUMSTANCE.
JURY TRIAL FOREGONE
WE EACH WAIVE ANY RIGHT TO TRIAL BY JURY TO THE FULL EXTENT ALLOWED BY LAW.
Any term, clause or provision hereof held invalid or unenforceable by a court of competent jurisdiction, shall not affect the validity or operation of any other term, clause or provision. The invalid term, clause or provision shall be deemed to be severed from this Agreement forthwith.
Headings are the convenience of reference only. They shall not affect the meaning, construction or effect of this Agreement.
This document is the entirety of the agreement between Us and You with respect to Your access and use of the Website and/or Products. This agreement in its current form shall replace any and all prior understandings or agreements, written or oral for Immortal Laces.
MODIFICATIONS OF AGREEMENT
Any of the provisions posted herein may be changed at any time. It is Your responsibility to review these terms and conditions on each visit to the Website. Ongoing use constitutes Your acceptance of any and all changes. We do not and will not accept to any duty to provide You with notice of any change to this document. Without express written affirmation from Immortal Laces, You may not amend any part of these terms and/or conditions.
The data here presented regarding the products and their efficacy is obtained from independent third parties. These may include news agencies, scientific reports, and scientific/research entities. Any and all Immortal Laces programs disclaims all implications that we warrant or represent such information as error-free. We further disclaim any representation or endorsement of any third parties or the methods they use to arrive at their conclusions. Every piece of data on the website is for informational and illustrative use only, including all Product specifications, performance data, and other information. No part or parcel shall construe a guarantee or representation that the Product(s) will conform to such specifications or performance data.
Effective Date: Oct 01, 2014
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